Help

Choose a section by the observed problem.

Server is offlineChecking power, network, the service, and the agent connection.

Data not updating or commands not runningCheck readings and command results.

Marketplace check failsNetwork, containers, quotas, and driver compatibility.

Frequently asked questionsShort answers about payment, servers, and access.

GlossaryDefinitions of Flotera and marketplace terms.

SupportWhat data to attach to a request.

Where to start diagnostics

• Agent unreachable: the offline status means no signal for 5 minutes. Check connectivity.
• Server is reachable but not offered for rental: check the listing and the server state.
• Listing is published but rentals are rare: compare the specifications, price, reliability, and market demand.