Balance history
Balance history is the last tab in Billing. It is a statement of every change to your balance: server fees, confirmed top-ups, reversals, credits, and charge corrections. Posted entries never change: a correction is added as a separate entry.
Period and order
Section titled “Period and order”Choose This month or Last month. The entries of that UTC month are listed in posting order, newest first:
| Column | What it shows |
|---|---|
| Date | when the entry was posted, in UTC |
| Description | what changed the balance |
| Amount | the change with its sign, for example +$100.00 for money added |
| Balance | the balance right after this entry |
A day’s server fee appears the following day. The Date column shows when it was charged; the description identifies the day it covers. The bottom row shows the balance at the start of the month.
A top-up appears here when the provider confirms it. Unpaid, expired, and failed invoices are listed only on Top-ups.
Entry descriptions
Section titled “Entry descriptions”| Description | Meaning |
|---|---|
| Server fee for Sep 12 | the server fee for one UTC day |
| Server fee for Sep 12, 14:00–15:00 UTC | the fee for the specified hour |
| Top-up · Card | a top-up confirmed by the provider, with its payment method |
| Top-up reversed · Card | all or part of a top-up went back to the payer: a refund or a lost dispute. The amount is what went back; the original top-up entry stays in the history |
| Paid with Credits | the part of a day’s server fee paid with Flotera Credits; it appears next to the full fee for that day |
| Credit, Credit — … | money added to the balance; the text after the dash is the reason, if one was given |
| Charge correction, Charge correction — … | money taken from the balance to correct a charge; the text after the dash is the reason, if one was given |
Excel statement
Section titled “Excel statement”Select Export to download the selected month in Excel. The file is in English and includes each transaction, its date in UTC, amount, and balance, plus the opening and closing balances. Entries run from oldest to newest. For the current month, the statement includes transactions posted so far.